Rapid Response Team for Byker Community Trust Residents
A new neighbourhood Rapid Response Team has been created by the Byker Community Trust (BCT) in response to feedback from tenants on the Byker Wall Estate, dealing quickly and efficiently with everyday issues such as fly-tipping, graffiti, dog fowling and littering.
Managed in partnership with Newcastle City Council, the three-person Rapid Response Team has created two jobs for BCT tenants and safeguarded one further role, delivering on BCT’s commitment to create opportunities for local people. The team manager, Dan Thompson is supported by David Sleightholme and Kyle Patten, both Byker Estate residents.
Jill Haley, Chief Executive of the BCT, commented: “We think Byker is a great place to live and we’re always looking for simple solutions in our quest to make it even better. The Rapid Response Team is a direct response to tenant feedback, which called for improvements to littering, graffiti, dog fowling and the general environment of the Byker Estate.
“It’s also great that we’ve been able to employ local people to make up two thirds of the team, who will be highly visible on the streets of Byker thanks to their branded vehicle and clothing. This is a unique service that will make a real difference to our residents on the estate.”
The new BCT Rapid Response Team will help to deliver improvements in services to the Byker Wall Estate in addition to the ongoing £24.5 million investment programme that is already underway. The latest phase of this work, the £7 million refurbishment of the Byker Wall starts in March.
“It’s great to be working on my home patch and making a difference for my neighbours and fellow Byker residents,” said David Sleightholme, who works on the Rapid Response Team. “I take great pride in the area where I live and my new role with the Rapid Response Team allows me to work on a daily basis to improve the local environment in Byker.”
Working through the Newcastle City Council Envirocall hotline on (0191) 278 7878 (Textphone: (0191) 211 4944), the team will react quickly to any requests for assistance. The service is available to homeowners on the Byker Wall Estate, as well as BCT tenants. To find out more about the Byker Wall Estate and the Byker Community Trust visit www.bykercommunitytrust.org.